Our services fall under the protection of India. and applicable international laws. When you submit an arrival card application through our site, you agree to request a customized digital service. As such, once processing begins, cancellation rights are limited.
If you need to request a refund or submit a formal complaint, please contact us by email at: support@thailand-card-tdac.org. All refund evaluations are done manually, and we strive to handle each case with care and fairness.
Our team aims to process all digital arrival card applications within 24 hours. However, unexpected delays may occur due to incorrect user information, system outages, or other external factors. We strongly discourage submitting an application within 48 hours of your travel time.
By making a payment, you authorize our team to begin reviewing and submitting your arrival application. The service fee ranges from Rupees1000 to 1500, depending on the processing urgency. This includes:
Please note: A non-refundable administrative fee of 5 percent of the fees you have paid is retained to cover operational expenses. If your transaction is declined due to card limitations or payment gateway issues, we are not responsible for the outcome.
If any clause or right mentioned in this policy is not enforced immediately, it does not mean the right is waived. We reserve all legal rights to take appropriate action when necessary.
For any legal, billing, or support-related communication, you may reach out via:
Emails will be considered received on the next business day. Letters are considered received three business days after posting. thailand-digital-arrival-card.online is a India.-registered company operating under applicable laws.